Frequently Asked Questions
Answers to all your questions about og111
From making a deposit to withdrawing funds, KYC verification to mobile gameplay — you will find detailed answers to every question about og111 on this page.
Introduction
og111 has created this FAQ page with Bangladeshi players in mind. Whether you are opening an account for the first time, unsure about deposits or withdrawals, or having trouble playing on mobile — clear, straightforward answers to all kinds of questions are laid out below. The questions are divided into four sections so you can quickly find the information you need. If you cannot find an answer, our 24/7 live chat support is always ready.
Detailed Questions & Answers
Playing on Mobile
og111 works smoothly on both Android and iOS. Samsung, Xiaomi, Realme, Oppo, Vivo, and other Android phone users, as well as iPhone users, can all play without any issues. As long as your device's browser is up to date and your internet connection is stable, the site will load smoothly. No separate app installation is needed.
Yes, absolutely. The entire og111 site is optimized for mobile browsers. Visit og111.lat from any modern browser — Chrome, Firefox, or Samsung Browser — and jump straight into any game or betting section. No separate app to download, and no storage space used.
If the page is loading slowly, start by clearing your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data → Cached images and files and Cookies, then reload the page. If the problem continues, try switching networks (for example, from mobile data to Wi-Fi or the other way around). In most cases, clearing the cache resolves the issue.
When the connection drops, the game generally pauses at the state it was in. Once your internet is back, re-enter the site to see the result of the round in progress. It is best not to place a new bet before your connection is fully restored. If you are unsure about any bet, contact live chat — the support team can check your account logs and help.
Open og111.lat in Chrome, then tap the browser menu (three dots) and select "Add to Home screen." A shortcut icon will be created that takes you directly to the site — just like an app. On iPhone, tap the Share button in Safari and select "Add to Home Screen."
How to Withdraw
To withdraw winnings from a bonus, you need to meet the wagering requirement. For example, if you receive a ৳1,000 bonus, you must place bets totalling ৳25,000 before the winnings from that bonus become withdrawable (bonus amount × 25). Wagering is calculated on the bonus amount only, not on your deposit. Once the requirement is met, submit a request from the withdrawal section of your account.
The minimum withdrawal amount at og111 is ৳1,000. Withdrawal requests below this amount will not be accepted. Submit a withdrawal request only once your balance has reached at least ৳1,000. You must use your verified bKash, Nagad, Rocket, Upay, or bank account to withdraw.
Withdrawal requests are typically processed within 30 minutes to 3 hours. If your account is verified and all details are correct, the money will reach your mobile wallet or bank account within that time. If there is a delay for any reason, let us know via live chat.
No. og111 only approves withdrawals to a wallet or bank account registered in the player's own name. Your bKash, Nagad, Rocket, or Upay number must match the name registered on your og111 account. Sending to a third-party account is not possible, and such requests will be declined for security reasons.
Identity Verification (KYC)
The most commonly used and accepted document for identity verification is the National ID card (NID). A valid passport or driving licence is also accepted. Make sure the document is clear, readable, and not expired. When taking a photo, ensure all four corners and all text are visible.
At og111, your account name, NID name, and payment wallet name must all be the same. If there is a discrepancy, the verification process cannot be completed and withdrawals will be put on hold. Minor spelling differences may be reviewed by the support team, but the main name must match. It is important to provide your correct name at registration.
When a verification is rejected, you will usually receive a message explaining the reason. The most common reasons are — a blurry photo, a partially visible document, or a name mismatch. Fix the issue and re-upload a clear, correct photo. If you are unsure what went wrong, reach out to support via live chat — they can guide you specifically.
KYC verification is primarily for the security of your account. It confirms that you are the one using the account and that no unauthorised person can withdraw your funds. This is a responsible gaming practice followed by every quality online platform. SSL encryption is used to keep your personal information secure.
Verification is typically requested when you submit your first withdrawal. However, it may be requested at any time as part of a security review. Verification may also be required if a large transaction or unusual activity is detected. Completing KYC in advance means no delays when you withdraw.
Deposit Questions
The minimum deposit amount at og111 is ৳100, and this applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer alike. Starting with just ৳100, you can access all of og111's games and betting sections. There is an opportunity to receive up to ৳5,000 as a 100% bonus on your first deposit.
Log in to your og111 account, go to the deposit section, and select bKash. Follow the instructions shown and send the required amount to the designated number from your bKash app or via *247#. After sending, enter the transaction ID in the deposit form. Your og111 balance is usually updated within a few minutes. The minimum deposit is ৳100.
og111 supports the most popular payment methods in Bangladesh. You can deposit using bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳100 for all methods.
To deposit with Nagad, log in to og111 and select Nagad from the deposit page. Send the required amount to the displayed account number from your Nagad app or via *167#. Once the payment is done, enter the Nagad transaction number you received into the og111 deposit form. The funds are usually added to your account quickly. If you run into any issues, let us know via live chat.
og111 does not charge any processing fee on deposits. However, your payment provider — bKash, Nagad, Rocket, or your bank — may deduct their own transaction charges, as set by their own policies. It is worth checking the applicable charge in your wallet app before making a payment.
Still have questions? We are here to help
If you could not find the answer to your question in the FAQ, contact the og111 support team. Assistance is available in both Bengali and English.
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