Your Privacy Is Our Responsibility
All personal information you provide on the og111 platform is stored under strict security — learn how we collect, use, and protect your data.
1. Introduction & Scope
og111 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting the personal information of every user is one of our most important responsibilities.
This privacy policy describes how og111 collects your personal information, the purposes for which it is used, who it may be shared with, and how you can exercise your rights regarding your information.
This policy applies to all individuals who visit the og111 website (og111.lat), create an account, play games, place bets, or use any of our services. By using our platform, you agree to the terms set out in this privacy policy.
2. What Information We Collect
og111 collects various types of information through different means. The categories of this information are described in detail below.
Identity Information
Your full name, date of birth, national ID number (for age verification), email address, and phone number.
Financial Information
Payment method details (bKash, Nagad, Rocket, Upay, or bank account), transaction history, and wallet information.
Technical Information
IP address, browser type and version, device type, operating system, and cookie data.
Gaming Activity Information
Your gaming history, betting records, session duration, win/loss records, and bonus usage information.
2.1 How Information Is Collected
We collect information in the following ways:
- Information provided directly when you open an account or update your profile.
- Information collected automatically when you log in to our platform and play games.
- Information received from payment method providers (bKash, Nagad, etc.) during deposits and withdrawals.
- Information received from third-party security services during the identity verification process.
- Browsing behaviour information collected through cookies and similar tracking technologies.
3. Purpose of Using Your Information
og111 uses your information for the following legitimate purposes. For each purpose, we use only the information that is necessary and avoid processing information that is not required.
3.1 Providing and Operating Services
Your information is used to create and manage your account, ensure login access, process deposit and withdrawal transactions, provide bonuses and promotions, and improve your gaming experience.
3.2 Age and Identity Verification
We want to ensure that only individuals aged 21 and above participate on our platform. Identity information is used for this purpose.
3.3 Security and Fraud Prevention
Information is analysed to ensure account security, identify suspicious transactions, prevent multiple accounts, and comply with anti-money laundering (AML) regulations.
3.4 Customer Support
When you contact us via our 24/7 live chat or email, relevant account information is used to help resolve your issue.
3.5 Responsible Gaming
Your gaming behaviour is monitored to identify potentially problematic patterns and, where necessary, protective measures are taken. This is a fully data-driven protection process.
3.6 Platform Improvement
By analysing overall usage patterns, we improve the quality of our services, add new games and features, and make the user experience better.
4. Sharing and Disclosure of Information
og111 does not sell your personal information to third parties. However, in certain circumstances, limited sharing of information may be necessary.
4.1 Service Provider Partners
Some trusted third parties are needed to help operate our services:
- Payment processing services (bKash, Nagad, Rocket, Upay, and bank transfer partners) — to complete transactions.
- Identity verification services — to confirm age and identity.
- Cybersecurity and fraud prevention services — to protect accounts.
- Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) — to manage gameplay.
All these partners provide services under strict confidentiality agreements and are required to use the information provided only for the specified purpose.
4.2 Legal Obligations
Information may be disclosed in compliance with legal requirements in the following circumstances:
- Upon request from a government authority through a court order or valid legal process.
- To regulatory authorities as part of an anti-money laundering (AML) investigation.
- Where disclosure is deemed necessary to protect our legitimate rights or those of a third party.
4.3 Business Changes
In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will notify you before any such change takes place.
5. Data Protection and Security
og111 uses industry-leading security technologies to protect your information. Our security measures are as follows:
- SSL Encryption: TLS/SSL encryption technology is used across our entire platform, keeping all data exchanged between your browser and our servers secure.
- Data Encryption: Stored sensitive information (passwords, financial details) is protected with strong encryption algorithms.
- Access Control: Only authorised staff can access your information, and all access is logged.
- Security Audits: Regular cybersecurity assessments and penetration tests are conducted.
- Data Minimisation: We collect only the information we need and delete it once it is no longer required.
5.1 Password Security
Never share your og111 account password with anyone. No representative of ours will ever ask for your password. If anyone asks for your password, report it immediately to [email protected].
6. Cookie Policy
Cookies are small text files stored in your browser. og111 uses the following types of cookies:
Essential Cookies
Required for the core functionality of the platform. Used to maintain login sessions and store security tokens. These cannot be disabled.
Analytics Cookies
Help us understand how users use our site. This information is analysed in aggregate and used to improve our services.
Preference Cookies
Remember your language preference, display settings, and gaming preferences. Used to provide a better experience on your next visit.
Security Cookies
Help with fraud detection and account protection. Used to identify unusual login patterns or suspicious activity.
You can control or disable most cookies through your browser settings. However, disabling essential cookies may prevent some features of our platform from working.
7. Data Retention Period
og111 retains your personal information for as long as necessary to fulfil the specific purpose for which it was collected. Retention periods are determined as follows:
- Account Information: Retained in full while the account is active. After account closure, retained for a specified period as required by law.
- Financial Transaction Records: Long-term retention is required under financial regulations and AML laws.
- Customer Support Communications: Retained for a reasonable period after your last contact with us.
- Technical Logs: Retained for a limited period for security purposes and then automatically deleted.
- Analytics Data: Generally converted to anonymous form and used for long-term service improvement.
After the specified retention period, we securely delete your information or anonymise it so that you can no longer be identified.
8. Your Rights and Choices
As a user of og111, you have the following rights regarding your own information. To exercise these rights, please contact our support team.
Right to Access
You may request a full description of what information we are collecting and processing about you.
Right to Correction
If any information we hold about you is incorrect, you may request that it be corrected. Many details can be updated directly in your account settings.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, information subject to legal obligations may not be possible to delete.
Right to Restrict Processing
In certain cases, you may request that restrictions be placed on the processing of your information, and we will review such requests.
To exercise any of the rights listed above, write to our support email: [email protected]. We will respond to your request within a reasonable time.
9. Protection of Minors
og111 is an adult gaming platform and our services are for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.
Each user's age is verified at the time of account registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the related information will be deleted.
If you believe a child or minor is using our platform, please notify us immediately at [email protected].
10. Policy Changes and Updates
og111 may update this privacy policy from time to time. Updates may be necessary due to changes in services, new features, legal changes, or security improvements.
For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notice to your registered email address where necessary.
- Inform you of significant changes when you log in to the platform.
By continuing to use our platform after updated policies are published, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please get in touch with us. og111's support team is available 24 hours a day, 7 days a week — in both Bengali and English.
Contact us directly via live chat on our website — available 24/7.
[email protected]
Support available in both Bengali and English.
We will review any privacy-related request you submit as quickly as possible. Our goal is to keep your information under the highest level of protection and to earn your trust — because og111 believes that secure gaming is enjoyable gaming.